"Beaudry theorizes that it was in 2000 that advances in technology and automation, in trade, especially with China, and in the outsourcing of American jobs abroad came together to produce an inflection point.
The net result, Beaudry said, is that a significantly smaller fraction of the population benefits from growth. Beaudry places the strongest emphasis on rapidly accelerating technological advances that are displacing workers so fast that new job creation can’t catch up.”
"There are less-obvious gains from breaking down service tasks into ever smaller units. By automating, computerising or contracting-out the most mundane or repetitive tasks, service firms free employees to spend more time thinking and meeting customers’ needs. Computers thus "rehumanise", not dehumanise."